Cookies used for marketing and advertising purposes. Connect your people and places with smart solutions tailored to your business. Our SME solutions are for you. Your order number will look like one of these. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Compare leased line pricing and find the best fit for your business. Download it now and use your device to be totally on top of things: View, pay, and download your bills. Weve got your order request and will be in touch soon to complete your order. When people connect, there's no limit to the good they can do. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Online, report a fault with your broadband, phone, or BT email. You can find our standard Terms and Conditions at www.bt.com/terms. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs When you have team members working from different locations, a connection you can rely on is more important than ever. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. We aim to respond to your email within 48 hours - excluding weekends. Visit our online customer service help and support areas Prices ex VAT. 0330-123-4567 from a mobile If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Discover solutions that are built for your business, whatever you do. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . If the system doesn't recognise what you've said, you will be able to choose from the options menu. Maybe there's a problem with your order. Fix Problems and faults Contact Chat, phone, or email Contact us about. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Price quoted only available on a 5-year term contract and applies to new circuits only. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. That means you get fast, reliable speeds. later the dashboard view will be restored. Free from UK landlines. Read more about our network latency here. BT business solutions Work faster, smarter, safer, and stay connected with your world. These cookies allowed us to study how users navigate on the website. As your business grows, the demands on your internet connection grow too. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. You need your billing account number. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. That looks like a residential order number rather than a Log in to report a fault and youll go straight to the correct place to fix problems. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. again. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. If you need to write to us, please check the back of your bill for the right address to use. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news You need your order reference number. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. If an engineer needs to fix the fault, you can choose the best time for them to visit. Price subject to survey and location. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. If you want to track a home order, click the button below. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. WhatsApp us, The quickest and easiest way to contact us. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. AGE UK LONDON Business Description. Best if you're on your mobile. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Work faster, smarter, safer, and stay connected with your world. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Get a BT ultrafast fibre broadband deal today and bundle your TV. Try contacting support if you still can't To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. All connections are subject to survey. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. Search The Phone Book from BT to find contact details of businesses across the UK. Popular shortcuts Order number Track a fault Report a fault Search The Phone Book from BT to find contact details of businesses across the UK. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. This means no annoying lag or delays. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Every single time. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Discover SME solutions View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. The developer provided this information and may update it over time. In the latest release we've fixed some bugs to improve your experience using the BT Business app. All day, every day. Make sure you're always connected with mobile, broadband, phone systems and more. Click on the button below to track the parent order. Our SME solutions are for you. We have a range of ways to get in touch for new and existing customers. Mobile costs may vary. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. By continuing to browse, you accept the use of cookies. Monday-Friday08:30 - 17:00Free from UK landlines. We aim to fix any faults within five hours day, night, or weekends. Suitable for smaller businesses who need more than what broadband can offer. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT.